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Welcome to the HN Enterprises Support Portal! Find your answers by checking out some of the most popular articles.

How do I get access to the Account Management System to pay a bill?

Your account credentials are sent to you in the welcome email you obtained from HN Enterprises. If you don't have an account, click on the "Request Access" button on the top and fill in your information. Our team will confirm and approve your account.

Where do I go to login to my control panel?

Your control panel (cPanel) log in should be yourdomain.com/cpanel. For example, if your domain name is italianrestaurant.com, your cpanel login will be http://italianrestaurant.com/cpanel

I have a website that has ASP script, do you offer any ASP based Content Management Systems?

Yes, we work with a few .NET based open source content management systems such as Umbraco, n2CMS and NUKEedit

How do I know all my bills are paid?

Log in to the Account Management System, you will be able to see if there are any past due invoices under your account. Simply click on the invoice and pay securely online.

Where can I update my account information?

You can log in to the Account Management System and click on edit profile from the left navigation. From there, you can update your contact information.

I need an update to my website, how do I get started?

Simply fill out the "Request a Quote" form under "Services" menu on top or contact us directly by calling 202.657.4879 to schedule a free appointment.

My website is down, who do I contact?

There could be a few reasons that your website is down. First check if you have paid all your past due invoices by logging on to the Account Management System. If your account is up to date and your website is still down, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us directly at 202.657.4879

How can I reset my control panel password?

Only our administrators can reset the control panel password. Send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and someone will be able to assist you with this request.

How much does a web site cost?

There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration. Contact us to request a quote.

How long does it take to have a web site designed?

The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.

Can I choose you to design my site and use my own web hosting?

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you.

 

 
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Learn how to manage your website by following easy step by step directions and videos.

Custom Development for mobile platforms now available

HN Enterprises is proud to announce a brand new custom mobile application development service! We can set up our new office with talented developers for iPhone and Android app development. We can also customize your current site for mobile platform compatibility. Don't get caught left behind in the mobile era.
Read more...

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2012 Specials!

It’s that time of the year! Get special deals on all our services including Web Design, Graphics Design and Hosting. Get started today and save up to 40% off all web design and development projects.

  • Free SEO Analysis
    Get a free custom report on your website SEO rankings and find out where you stand in comparison to your competition. No commitment required! Contact us today to get started!
  • Free Hosting
    HNE will provide free hosting for up to 1 year for any new web design projects. All our hosting includes unlimited emails and cPanel!
  • Free CMS
    Get any basic site package and get upgraded to a Content Management System (CMS) backend. CMS helps website owners and operators to update site content with ease. No need to learn technical tools!
  • Free Custom Designed Logo
    Get any basic site package and get a free custom logo design by our creative and talented graphic designers. You will be free to use the logo on business cards, letterheads and of course, on the website!

These offers are for a limited time only. For terms & conditions or other details, contact us today!